Shipping Policy for BANGKOKSURE
Effective Date: February 24, 2025
At BANGKOKSURE, we are committed to providing a seamless shopping experience and ensuring that your mobile accessories arrive in a timely manner. Below are the details of our shipping policy:
1. Shipping Methods and Delivery Times
We offer various shipping options to cater to different needs. The delivery time for your order will depend on the shipping method selected and your location:
- Standard Shipping (UK): Estimated delivery within 3-5 business days.
- Express Shipping (UK): Estimated delivery within 1-2 business days.
- International Shipping: Delivery times vary depending on the destination country, typically between 7-14 business days.
Please note that delivery times are estimates, and actual delivery may vary due to factors beyond our control, such as weather conditions, customs delays, or third-party courier issues.
2. Shipping Costs
Shipping costs are calculated during the checkout process based on:
- The weight and size of your order.
- The shipping destination.
- The shipping method selected.
BANGKOKSURE may offer free standard shipping on certain orders, subject to specific terms or promotions. Please check the website for current promotions and eligibility criteria for free shipping.
3. International Shipping
We offer shipping to most international destinations. Delivery times and shipping fees vary based on the country of delivery. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost calculated at checkout.
4. Order Processing
Once your order is placed, we will process it within 2-3 business days. Orders placed on weekends or holidays will be processed on the next available business day. You will receive an email with tracking information once your order has been dispatched.
5. Tracking Your Order
After your order has shipped, you will receive a confirmation email with tracking information. You can track your shipment using the provided tracking number through our website or directly via the carrier’s website. If you experience any issues tracking your order, please contact us at contact@bangkoksure.xyz.
6. Shipping Restrictions
- International Restrictions: While we offer international shipping, some countries may have restrictions or limitations on certain products. Please check with local authorities or customs regulations before placing your order.
- Address Accuracy: It is your responsibility to provide accurate and complete shipping information. BANGKOKSURE is not responsible for delays or delivery issues due to incorrect or incomplete addresses provided by customers. If you notice any errors in your shipping details, please contact us immediately.
7. Lost or Damaged Items
While we make every effort to ensure that your products are carefully packaged and delivered safely, BANGKOKSURE is not responsible for any damages or losses that occur during shipping. However, if your item arrives damaged or you believe it has been lost, please contact us as soon as possible at contact@bangkoksure.xyz. We will work with the shipping carrier to resolve the issue.
8. Return Shipping
If you need to return an item, the return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., receiving a wrong or defective item). For more information on returns, please refer to our Refund and Returns Policy.
9. Shipping Issues and Delays
Occasionally, shipping delays may occur due to factors beyond our control, such as severe weather, strikes, or customs clearance procedures. BANGKOKSURE is not responsible for any delays caused by third-party shipping providers. We will make every effort to communicate any potential delays to you.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
BANGKOKSURE
Email: contact@bangkoksure.xyz
Phone: 070 8378 9627
Website: https://bangkoksure.xyz/
Thank you for choosing BANGKOKSURE for your mobile accessory needs. We are committed to delivering your products quickly and securely, ensuring a positive experience with every purchase.