Sales Policy for BANGKOKSURE
Effective Date: February 24, 2025
At BANGKOKSURE, we are committed to providing our customers with the best mobile accessories at competitive prices. This Sales Policy outlines the terms and conditions governing the sale of products through our website. By making a purchase from BANGKOKSURE, you agree to these terms.
1. Product Information and Availability:
We strive to provide accurate and up-to-date information about the products available on our website. However, we do not guarantee that all product descriptions, images, or pricing are error-free. Product availability may change without notice, and we reserve the right to discontinue or modify products at any time.
If an item you ordered is out of stock or unavailable, we will notify you and offer a suitable alternative or process a full refund.
2. Pricing and Payment:
Pricing: All prices listed on our website are in GBP (British Pounds) unless otherwise specified. Prices may change due to promotions or updates in our catalog. We reserve the right to correct any pricing errors and adjust prices as needed.
Payment Methods: We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely through our payment gateway.
Payment Authorization: By placing an order, you authorize BANGKOKSURE to charge your selected payment method for the total order amount, including taxes and shipping fees.
3. Order Confirmation:
Once your order is placed, you will receive an email confirming your order details. Please review the information carefully and notify us of any inaccuracies. Order confirmation does not guarantee availability of the items. We reserve the right to cancel orders if there are issues with stock, payment, or other factors.
4. Shipping and Delivery:
Shipping: We offer various shipping methods, including standard and expedited options. Shipping fees are calculated at checkout based on the weight of the items and the shipping destination.
Delivery Times: Delivery times vary depending on your location and the shipping method selected. For domestic orders, delivery typically takes 3-5 business days. For international orders, please refer to our Shipping Policy for estimated delivery times.
Tracking: Once your order has been shipped, you will receive tracking information to monitor the status of your delivery.
5. Sales Tax:
Sales tax will be applied to orders based on the applicable tax laws of your shipping address. The tax rate will be calculated during checkout and added to the total order amount.
6. Returns and Refunds:
Returns: If you are not satisfied with your purchase, you can return it within 14 days of receiving the item, provided it is in its original, unused condition. Please refer to our Refund and Returns Policy for more details on how to return items.
Refunds: Refunds will be issued to the original payment method. Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
7. Promotional Offers and Discounts:
Sales and Discounts: We may offer promotional discounts or sales from time to time. These offers may be subject to specific terms and conditions, such as minimum purchase requirements or limited-time offers. Discounts cannot be combined with other promotions unless explicitly stated.
Coupons and Vouchers: Any applicable coupons or vouchers must be applied during the checkout process. If a coupon code is invalid or expired, it will not be applied to your order.
8. Customer Responsibility:
Customers are responsible for providing accurate and complete information, including the correct shipping address and payment details, when placing an order. BANGKOKSURE is not responsible for delays or issues caused by incorrect or incomplete information.
9. Cancellations:
Once an order is placed and processed, it cannot be canceled. If you wish to cancel your order before it is shipped, please contact us immediately. We will do our best to accommodate your request, but once an order is dispatched, we cannot modify or cancel it.
10. Changes to the Sales Policy:
BANGKOKSURE reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with an updated “Effective Date.” Please review this policy periodically to stay informed about any updates.
11. Contact Us:
If you have any questions or concerns regarding this Sales Policy or need assistance with your order, please contact us at:
BANGKOKSURE
Email: contact@bangkoksure.xyz
Phone: 070 8378 9627
Website: https://bangkoksure.xyz/
Thank you for choosing BANGKOKSURE for your mobile accessory needs. We look forward to providing you with excellent products and service.